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City and INHP officials breaking ground on a new affordable home in Southport, Indiana, with a Cliff's Construction crew member among them
Ongoing Partner — Since 2023
Brand Trust Score Case Study — Cliff's Construction

The brief was "new photos."
The trust was already being built.

A multi-year visual strategy partnership with an Indianapolis builder — one the City of Indianapolis and its housing partners now call on by name.

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Partnership Timeline
2023
Partnership begins — documentary-style coverage of daily builds and craftsmanship
2025
Two City-backed affordable housing partnerships documented — Near West Horizon and Southport
2026 — Ongoing
A growing project library, with the City of Indianapolis and its housing partners calling on Cliff's by name
2023
Partnership Begins
2
City-Backed Affordable Housing Projects
5+
Projects Documented in 2025 Alone
Finished interior of an affordable new-construction home built by Cliff's Construction
Craftsmanship — proven on site, invisible online
The Challenge

Great work was never the problem.

Cliff's Construction, led by Dwight Cliff Sr. since 1995, had a reputation built one job at a time — in the field, on-site, word of mouth. What it didn't have was a way to show that expertise to anyone who hadn't already hired them. No digital proof of the craftsmanship, the process, or the judgment that went into every build.


The Brief
"Not marketing videos. A record of trust."
01 Civic Trust

A builder the City calls on twice.

Cliff's credibility isn't just word of mouth anymore — it's documented in two separate affordable-housing partnerships with the City of Indianapolis and its housing nonprofit partners.

Near West Horizon — two new affordable homes at 1401 and 1407 N. Pershing Ave., built through the City's Vacant to Vibrant pilot program. Mayor Joe Hogsett personally unveiled the finished homes.

Southport — the first affordable home built inside Southport city limits, a partnership with the Indianapolis Neighborhood Housing Partnership (INHP) and the Indiana Housing and Community Development Authority. Beyond the Focus Indy was there for the groundbreaking.

Near West HorizonCity of Indianapolis · Vacant to Vibrant
SouthportINHP · IHCDA
02 The Process

Documenting the build, not just the result.

"From Dirt to Doors" follows an end-to-end duplex build across a full 12-episode arc — site prep, foundation, framing, mechanical systems, interior finishes, final walkthrough. Every episode answers one thing a homeowner actually needs to know.

Alongside it, a second documentary follows a front porch renovation with an attached garage addition, built to connect seamlessly to the home instead of sitting apart from it. Same care, smaller scale, same proof.

12Episodes, dirt to move-in
2Concurrent documentaries
03 The Portfolio

Proof, project after project.

The civic partnerships and the documentary series sit on top of a much broader body of work. In 2025 alone: a finished accessory dwelling unit, a two-story new build, a primary bathroom renovation, a basement renovation, and more — each one adding to a growing library of evidence that the craftsmanship holds up every time.

Client Testimonial

"Our house is more than 20 years old, and the bathrooms were really showing it. We had Cliff's Construction come in and update our master bathroom as well as our guest bathroom.

The shower in the master was incredibly small—you couldn't even put your elbows out! Having more space in the bathroom now has been a game-changer. It's beautiful, and having two young children, the bedtime routine is a lot easier.

They have a fair price, they always get it done on time, they show up each and every day, and we trust Cliff's to be in our house even when we're not there. It was a really easy choice going with Cliff's Construction. If you are looking to hire them, know that you are in good hands. You will be very pleased every step of the way, and even more pleased with the final outcome!"

Mallory & Alex SylvesterCarmel, Indiana

The Approach

Would this make someone trust Cliff's with the biggest investment of their life?


A record, not a highlight reel.

From a ceremonial groundbreaking with the City of Indianapolis, to a duplex build followed episode by episode, to a decade of completed homes across the metro — every shot had to earn its place in the record.

Near West Horizon Southport groundbreaking "From Dirt to Doors" The Portfolio
The Result

A builder the City calls, and can show its work.

Cliff's Construction now has a documented record spanning two City-backed affordable housing partnerships, an ongoing documentary series, and a growing library of completed work — proof that goes beyond claims, for homeowners and institutions alike.

Aerial view of the porch and garage renovation, roofline connected seamlessly
THE BTF METHOD™

Build the Brand. Tell the Story. Fuel the Content.

The brief for Cliff's was "new photos." The job was bigger than that — and it usually is.

For brands who want to go even further, we offer the Brand Trust Score™: a structured read on the signals that decide whether a brand is trusted, not just noticed.

What the Brand Trust Score measures

Message Clarity Consistency Credibility Familiarity

From assumption to awareness — a clear read on where a brand actually stands.

Get Your Brand Trust Score
Need Production, Not Just Strategy?

The Studio Behind the Work

Same team, same building. Book time in our Indianapolis studio for portraits, event coverage, branding content, or your next shoot.

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Tell us a bit about what you're working on — we'll follow up within one business day.

Got it — thank you.

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